Merging customers is used to remove duplicates

Menu Path: CRM > Masters > Merge Customers

• Select the Duplicate and Main customer

• Select the Address option

1. Discontinue Shipping and Contact addresses from the duplicate account 

• The shipping and contact addresses of the duplicated customer are discontinued, while the addresses of the main customer are preserved

2. Reassign shipping and contact addresses to the main contact 

• The shipping and contact addresses of the duplicated customer are appended to the addresses of the main customer. Additionally, the customer address of the duplicated customer is included in the contact address list of the main customer