Collaboration Process Configuration
1. Organization Unit: Organization Unit is a high level aggregation of company functionality (core support functionalities, depending on the view of processes to be analyzed). Example of Organization Unit can be: Retail, warehouse, Administration etc.
2. Function Group: Function group/department is a bundle of processes that belong to the same area of responsibility dealing with similar tasks and activities for functional or other reasons. Function groups for respective Organization unit can be as follows: Retailà Stock, purchase, Return
3. Function Name: Function name is the level that aggregates business oriented functions or steps to a unit that is meaningful and comprehensive in the sense that the steps or functions incorporated are essential to fulfill a business mission related task.
Function Names for respective Organization unit can be as follows: Retailà Purchasing, Stock handling & Stock control
Warehouseà Transfer, Sales, Returns
4. Process Name: The Process Name is meant to fulfill the same business mission but in a different manner or with a different application compared to a Business Process. Each Process Name consists of process Stages. The stages itself contain activities performed by a user or a system in order to fulfill the business mission. Examples of Process Name can be: Supplier Stock list, Retail Shop, Supply Products, Transfer Stock etc.
5. Process Stage: An activity performed by a user or a piece of software together with other Process Steps forming a Process Stage. Business Processes does consist of more than one process stage. Stages for respective Processes can be: Purchase Quotation, Pay Supplier, Review Product information, Stock Request etc.
6. Process Status: Stages of Process can be further classified as Process Status based on each Process name. For example: Accept Quote, Proposed, Started, In Progress, Completed etc.
7. Request Type: Process Names are classified to different Request Types.
6. Finally the Priority level which determines the Task importance.